We ship all orders out within 24 hours of order processing. Most orders are shipped USPS which takes 3-5 business days for delivery. Larger packages are shipped UPS which can take 1-7 days for delivery depending on location.
All domestic orders are range between $3.99 and $9.99 depending on location and shipping service chosen. On domestic orders, if an item is lost or damaged in transit we will reship at no additional cost. If an item is lost in transit it is not eligible for a refund, but it is eligible for a reshipment.
Once an item is scanned delivered in the US or military destination it is considered delivered and is not eligible for a free reshipment.
Our standard order processing time is 3 to 5 business days for all items that are in stock.
Most orders that clear payment authorization and are placed before 1:00 pm U.S. Eastern Time will be processed the same day. Processing times are not calculated into the estimated delivery times.
Orders are not processed on weekends or U.S. holidays. Extra time may be required for larger orders, international orders, orders requiring additional customer information.
You are responsible to know the import regulations for your country. Please research to ensure that they are legal for importation prior to ordering. Once the order has left our premises we cannot be held responsible for customs delays.
Most countries will have no trouble but we post this disclaimer in the off chance that there is an issue.
If by chance, the order is returned to us and you wish to have a refund then we will do so only after we have received the goods back. The refund will be calculated as Total cost less shipping and a 15% restocking fee for a total of an 85% refund not including shipping.
We provide tracking information for all orders so please be diligent and keep track of your orders' progress through the mail system.
We do not have a reship policy. We do assume that all clients are aware of their own countries' laws and therefore you are responsible for dealing with your countries' customs.
Please know your own import regulations before ordering. It is your responsibility. If customs does not return the products to us we cannot issue the 85% refund to you. If your order is denied entry into your country, we strongly advise attempting to have the items sent back to us and we will refund your order less shipping and a 15% restocking fee.